Magento cPanel Backup Issue - Not Backing up the Core Folder + Solution

If you are hosting a Magento site on cPanel powered hosting and are relying on the cPanel backup system to manage backing up your files then you need to be aware of this issue.

After a recent upgrade, cPanel has started to ignore any code inside a core/ directory when doing backups.

Of course this means that your app/code/core folder will not be backed up - of course this is the most crucial folder in your Magento installation.

Hopefully you are not editing core files anyway, so ultimately you shoudl be able to redownload your Magento version and extract the app/code/core folder from there, but even so, this is an extra step that you might need to take which will slow down your recovery in case of a disaster.

See this Magento forum thread for more details:

Tags: problemmagentohostingbackupsolutioncpanel